Practical Luxor
Useful Numbers in Luxor
Emergency and useful phone numbers for Luxor, Egypt — including police, ambulance, Tourist Police, hospitals, visitor help, transport and essential services. Use this page to quickly find who to call and, where relevant, where to go.
Emergency numbers in Luxor
If there is an immediate threat to life or safety, contact the relevant emergency service directly. The Luxorium cannot dispatch emergency assistance.
What number should I call in an emergency in Luxor?
In Luxor, call 122 for Police, 123 for Ambulance, 126 for Tourist Police and 180 for Fire. If you need urgent help, use the relevant emergency service rather than contacting The Luxorium.
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Police شرطة النجدة
Crime, assault, theft or an immediate safety threat.
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Ambulance الإسعاف
Medical emergencies and serious accidents.
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Tourist Police شرطة السياحة
For serious visitor-related incidents and tourism-related matters that require police assistance. For an immediate general police emergency, call 122.
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Traffic Police شرطة المرور
Traffic-police assistance.
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Fire الحماية المدنية
Fire, smoke, rescue or building emergencies.
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Gas emergency طوارئ الغاز
Suspected natural-gas leak or gas emergency.
Medical help in Luxor
For a life-threatening emergency, call 123. These contacts are useful when you need to reach a hospital or the Luxor health system directly.
Where can I get emergency medical care in Luxor?
Luxor has hospital emergency services including El Karnak International Hospital and Luxor International Medical Complex. For a medical emergency requiring an ambulance, call 123.
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El Karnak International Hospital
Hospital contact supplied on El Karnak International Hospital discharge documentation.
Kornish Al Nile · Karnak, Luxor [3]
View on Google Maps (external site) -
Egypt Healthcare Authority
Luxor branch/public healthcare-system contact.
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Luxor International Medical Complex
Egypt Healthcare Authority confirms the complex operates around the clock and includes an emergency department. These numbers are published in the Ministry of Health hospital directory under the facility’s former name, Luxor International Hospital. Current operation has not yet been call-tested. [5][6][16]
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Air Hospital Service
Published by Experience Egypt for air-hospital assistance.
Visitor help & complaints
For ordinary problems, start with the person or business responsible. Escalate to official tourism channels when needed.
Who should I contact if I have a problem with a hotel, tour or tourism service?
If possible, raise the problem with your hotel or tourism provider first. For unresolved tourism enquiries or complaints, the Ministry of Tourism and Antiquities hotline is 19654. For serious matters requiring Tourist Police, call 126.
What is the Tourist Police number in Luxor?
The Tourist Police number throughout Egypt, including Luxor, is 126. Use it for serious visitor-related incidents and tourism-related matters that require police assistance. For an immediate general police emergency, call 122.
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Tourism hotline
Tourism information, enquiries and complaints.
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Tourism complaints email
call_centre@tourism.gov.eg [2]
Official Ministry of Tourism and Antiquities complaints/contact channel.
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Luxor Passport & Immigration Office
For visa, residency and immigration matters. The office is officially confirmed; the local phone number should be call-tested before publication. [14]
Khaled Ibn El Walid Street · Luxor [13]
View on Google Maps (external site)
Transport contacts
Useful contacts for flights and sleeper trains. Local station and airport direct numbers remain subject to the final call-test pass.
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EgyptAir — mobile
EgyptAir call centre from an Egyptian mobile.
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EgyptAir — landline
EgyptAir call centre from an Egyptian landline.
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Abela sleeper trains
Sleeper-train enquiries and service.
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Luxor Airport
Local airport number retained in current Luxor visitor-guide and current-directory evidence. Final call test recommended before publication.
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Luxor railway station
Local station information number retained in current directories. Final call test recommended before publication.
Utilities
National hotlines for electricity, water and gas problems.
Sources & verification
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We prefer official Egyptian sources and distinguish those from field evidence or older guide material. Numbers can change, so this page records when it was last checked.
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Egyptian Tourism Authority
Experience Egypt — Useful Numbers
experienceegypt.eg/en/usefulinfo
Official visitor information listing national service numbers, including Tourist Police 126, Ambulance 123, Fire 180, the gas emergency line 129 and the Air Hospital Service.
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Egyptian Tourism Authority
Experience Egypt — Visitor FAQ
experienceegypt.eg/en/home/faq
Official visitor guidance for the hotel-first complaint path, the Ministry of Tourism and Antiquities hotline 19654, the complaints email address, and Tourist Police 126 for serious matters.
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Egypt Healthcare Authority
El Karnak International Hospital
eha.gov.eg — El Karnak International Hospital
Official hospital listing. Confirms the hospital’s identity and its Kornish Al Nile, Karnak location.
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Egypt Healthcare Authority
Luxor Branch
Official branch page carrying the 15344 healthcare-system contact and the Luxor health-facility listings.
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Egypt Healthcare Authority
Luxor International Medical Complex — facility page
eha.gov.eg — Luxor International Medical Complex
Official facility page, and the authority for the complex’s current name. It states that the complex operates around the clock and includes an emergency department. It does not publish the local telephone numbers; those come from source 17.
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Egypt Healthcare Authority
Luxor complex emergency-capability update
eha.gov.eg — Luxor complex emergency update
Official update describing the emergency and intensive-care building and its round-the-clock emergency capability.
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Egyptian Electricity Holding Company
Contact us
Official contact page carrying the national electricity hotline 121.
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Ministry of Petroleum and Mineral Resources
Official published gas-service information
petroleum.gov.eg — published material (PDF)
Official published material carrying the gas emergency number 129.
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EgyptAir
EgyptAir Call Centre
Official contact page: 1717 from an Egyptian mobile and 0900 70000 from an Egyptian landline.
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Abela Trains Services Egypt
Sleeper train services
Official sleeper-train site carrying the 16086 service number.
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Holding Company for Water & Wastewater
Contact us
Official contact page carrying the national water hotline 125.
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Luxor visitor guide
Luxor visitor guide supplied for research
yumpu.com — Luxor visitor guide
Retained only because no official source has yet been found for the local airport and railway-station numbers. Older guide data is not treated as current, which is why both numbers still carry a call-test note above.
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EgyFinder
Luxor ministries and government organisations
egyfinder.net — Luxor government organisations
Retained only because no official source has yet been found for the Luxor Passport & Immigration Office local number and street address. The number has not been call-tested.
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Ministry of Interior
Passports, Immigration & Nationality — residence services
moi.gov.eg — residence services
Official information confirming the Luxor Passport Department as an office providing residence services to foreign nationals. It does not publish the local telephone number.
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El Karnak International Hospital
Patient discharge documentation supplied to The Luxorium
Supports the +20 106 441 5441 hospital contact. The page presents it as a hospital contact and makes no claim about which department it reaches.
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Egypt Healthcare Authority
Board decision of 31 August 2023 — facility renaming
eha.gov.eg — board decision, 31 August 2023
The Authority’s board approved changing the facility’s name from “Luxor International Hospital” to “Luxor International Medical Complex”. This is what establishes that the two names are one facility, so the identity rests on an explicit official decision rather than on inference.
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Ministry of Health and Population
Hospital directory
mohp.gov.eg — hospital directory
Official directory publishing 095 228 0192, 095 228 0193 and 095 227 7194, and a Television Street, Luxor address. The page prints them in the equivalent international form, +20 95 228 0192, +20 95 228 0193 and +20 95 227 7194, so that they dial from outside Egypt; the digits are the directory’s own. The directory still lists the facility under its former name, Luxor International Hospital; source 16 supplies the current name.
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Ministry of Interior
Emergency numbers listing
Supports Police / Emergency Police number 122. The same listing publishes a separate mobile number for reporting road accidents, which is not the Traffic Police number and is not used on this page. It does not publish 128; source 19 does.
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Kafr El Sheikh Governorate
Telephone Directory and Important Numbers
kfs.gov.eg — telephone directory
Official Egyptian governorate government directory listing Traffic Police as 128. The number is a national Egyptian service number; this governorate directory is where it is published, and neither the Ministry of Interior nor Luxor Governorate is the source for it.